Lessons I Learned in Business

"Opportunity is missed by most people because it is dressed in overalls and looks like work."

Thomas Edison

Lesson one – Business (and most of life) is relationships – September 2009
Good relationships in business MATTER!
Lesson two – All Great Ideas Degenerate Into Work – October 2009
Probably 80% of all great ideas never leave the "to do" list they were written on.
Lesson three – Kaizen – November 2009
The key to Japanese competitive success.
Lesson four – The Power Half Hour – November 2009
The first half hour is the moste important part of my entire workday.
Lesson five – Building Trust with your Website – December 2009
The one thing every website must do!
Lesson six – 10 Ways to Provide Extraordinary Customer Service – December 2009
My friend Kiersten is the best customer service rep I have ever met.

All new articles
December 2009: